Can't find what you're looking for in our Help Center? Click below to send your question to our Artist Support team:
For the fastest resolution, be sure to:
- Contact us from the email address associated with your account
-For security purposes, we may need to send a one-time code to authenticate your account via either the phone number or email address registered to your account. By contacting Support, you agree to receive this code from TuneCore when making requests that may involve sensitive personal, release, or financial information. - Include as much information as possible, including UPCs, ISRCs, artist names, release names, or any other information that will help us help you
- Include a detailed description of the question, scenario, or issue
Does something seem off? You might've found a bug! Let us know if something isn't working right by sharing the following information in your request:
- Your browser information (and whether or not this issue is happening across multiple browsers).
- Detailed steps on how you came to this issue - step by step is best for us, but a description of where you're seeing the problem and how you got there will work too.
- Screenshots and/or screen recordings of the issue
We’re available to help 7 days a week:
Monday-Friday: 10am-6pm (ET)
Saturday-Sunday: 12pm-7pm (ET)
Response times will vary based on the TuneCore Unlimited Plan associated with your account:
- Professional - 1 business day
- Breakout Artist - 2 business days
- Rising Artist - 3 business days
Business Development Inquiries
For business development or partnership inquiries, please submit your request here.