Can't find what you're looking for in our Help Center? Click below to send your question to our Artist Support team:
- Contact us from the email address associated with your account
- Include as much information as possible, including UPCs, ISRCs, artist, release names, or any other information that will help us help you
- A detailed description of the question, scenario, or issue
Does something seem off? You might've found a bug! Let us know if something isn't working right by sharing the following information in your request:
- Your browser information (and whether or not this issue is happening across multiple browsers) . Not sure where to find that? Click here to export a PDF of your tech specs to help us solve your issue faster.
- Detailed steps on how you came to this issue - step by step is best for us, but a description of where you're seeing the problem and how you got there will work too.
We’re available to help 7 days a week:
Monday-Friday: 10am-6pm (ET)
Saturday-Sunday: 12pm-7pm (ET)
We will respond to you within 1-2 business days. (Note: national holidays may impact response times).
63 Pearl Street
Brooklyn, NY 11201
You can purchase Distribution Credits in bulk and save up to 20% on distribution. If your catalog has over 75 releases, please contact us using the button above and choose "Volume Discount" as your request type.
Business Development Inquiries
For business development or partnership inquiries, please submit your request here .